1. Introduction & Overview

Welcome to VAJ Bakers Mart ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our portal at www.vajbakersmart.in or make a purchase from our store.

2. Information We Collect

When you interact with our platform, we collect information necessary to fulfill your orders and deliver an exceptional shopping experience:

• Personal Identifiers: Name, phone number, email address, shipping and billing address.
• Order & Transaction Details: Products purchased, payment method selected (processed securely via Razorpay/PhonePe), order history, and discount coupon usage.
• Technical Data: IP address, browser type, device identifiers, and page browsing patterns to optimize performance.

3. How We Use Your Information

Your information is strictly used to serve your baking needs efficiently:

• To process, dispatch, and track your orders.
• To send order status notifications, shipping updates, and OTP login verifications.
• To administer your VAJ Rewards VIP points and promotional discounts.
• To improve store navigation, customer service, and product catalog selection.

4. Payment Security & Third-Party Processors

We prioritize data security. All payment transactions are encrypted using industry-standard 256-bit SSL technology via PCI-DSS compliant payment gateways (Razorpay and PhonePe). VAJ Bakers Mart does not store your credit/debit card numbers or UPI PINs.

5. Data Sharing & Disclosure

We never sell or rent your personal data to third parties. We share limited necessary information strictly with authorized logistics and courier partners (e.g., India Post, Express Couriers) solely for shipping and delivering your baking orders.

6. Your Rights & Contact Us

You have the right to access, update, or request the deletion of your personal account information at any time through your Account Dashboard or by contacting us.